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Support
We're here to help if something isn't working or you have a question about using LingoLink.
Contact us
Send us a message below with as much detail as you can (what you were doing, what happened, and the page you were on). We aim to respond within a few business days. Prefer email? Email support.
How audio works
Most words and phrases use a pre-generated studio voice that sounds the same on every device, with an installed Arabic voice as a fallback when a clip cannot play. Studio audio is synthesised — it is not a native-speaker recording.
Some words and phrases are recorded by the course instructor. Instructor recordings are not native-speaker recordings unless a native reviewer has signed off on them. Native-speaker recordings are still in progress.
Common questions
- How do I start a course? Head to Courses, choose a topic, and open its lesson.
- What should I report? You can help most by reporting wrong Arabic, broken audio, confusing navigation, or locked content that should be open — use the form above, or the Send feedback link in the footer, which starts an email with the page already filled in.
- How do I manage my account? Your account settings are available from the profile menu after you sign in.